Understanding Your Current Status
Use this reference matrix to quickly identify the status displayed in your PanoView Editor panel and determine the appropriate action:
Meaning: The complimentary 7-day evaluation is active. All production tools operate without restriction.
What to do: Continue editing normally. You may enter a purchased lifetime code at any point.
Meaning: Your permanent commercial license is verified and recognized.
What to do: No action required. All commercial retouching and export capabilities are permanently unlocked.
Meaning: The plugin requires an online check to re-validate current entitlement standing.
What to do: Connect your computer to the internet and click Refresh Access in the panel.
Meaning: The 7-day trial period has reached its conclusion. Interactive 360 preview remains functional.
What to do: Select Enter Code and submit a purchased license code to unlock continued editing.
Meaning: The previously recognized entitlement is no longer accepted as active by the licensing service.
What to do: Select Enter Code to activate an active key, or contact support if this appears unexpected.
Meaning: Neither a 7-day trial nor a commercial license has been initialized on this installation.
What to do: Click Start 7-Day Trial if eligible, or click Enter Code to submit a license key.
Locating current license status, action buttons, and diagnostic alerts in the PanoView Editor panel.
Resolving Check Required
Check Required is an advisory verification status, not an error. It indicates that the locally cached entitlement record needs to be confirmed with the licensing service.
This typically occurs after prolonged offline operation or following a significant network transition. Your license has not been revoked or cancelled.
Trial Expired
When your 7-day evaluation window ends, production operations (Edit This View, Apply View Edits, and New Doc) pause until a valid license code is activated.
- •Your existing Photoshop artwork, embedded Smart Objects, and saved panoramas remain untouched and fully accessible.
- •To continue editing, obtain a license and select Enter Code in the panel.
Revoked or No Entitlement
If the panel displays either of these states, here is what they indicate from a technical standpoint:
The entitlement previously recorded on this machine is no longer recognized as active by the licensing service. Protected features are disabled until an active license code is submitted or the entitlement standing is verified.
PanoView Editor currently has no record of an active trial or commercial license on this installation. If you have not yet evaluated the product, select Start 7-Day Trial. If you already have a code, select Enter Code.
Activation & Refresh Problems
If an entitlement check or code entry does not finish, execute these practical, safe checks:
Do not attempt to delete local licensing cache files or modify internal system storage. PanoView Editor handles entitlement caching automatically.
Still Need Help?
If you have completed the diagnostic steps above and your license status remains unresolved, contact our technical team directly. We are happy to assist you.
- Your operating system version (macOS or Windows)
- Your Adobe Photoshop version (e.g. Photoshop 27.7.0)
- The current status label displayed in the PanoView Editor panel
- A brief description of what happened when you chose Refresh Access or Enter Code